What it costs, before we get on a call.
We'd rather you know up front whether we're affordable than waste your time on a sales call. Here are the ranges. Specific quotes follow the intake conversation; nothing on this page is a binding offer.
Hourly engagements
For ongoing work without a fixed scope: configuration changes, incident response, ad-hoc audits.
$185 – $275 / hour
Senior engineer rate. Higher end for after-hours / weekend / on-call. Tracked in 15-minute increments. Invoiced monthly with itemized work log.
Retainer engagements
Predictable monthly cost for ongoing operational support — patching, monitoring, periodic audit prep.
$2,500 – $9,500 / month
Sized to staff count + service surface. Includes a fixed hour bucket; overflow at the standard hourly rate. 30-day cancellation; no long-term lock-in.
Fixed-scope projects
For one-time deliverables with a clear shape: cloud migration, mail server self-hosting, security audit + remediation, vertical-specific compliance posture.
$8,000 – $60,000 per project
Quoted after a paid discovery (typically $1,500 – $3,000, credited toward the project if you hire us). Discovery deliverable is yours regardless — you can take it elsewhere.
Discovery / scoping
When the shape is unclear or you're shopping vendors. We produce a written assessment of your current state, top three risks, and a recommended next-step plan.
$1,500 – $3,000, fixed
Two-week turnaround. Yours to keep regardless of next steps.
What we don't do
- No "call for pricing." If we're a bad fit on price, you should know in 30 seconds, not three phone calls.
- No bait-and-switch. The proposal we send is what you pay; scope changes require a written change order with a new price.
- No long-term lock-in. Retainers are 30-day cancellable. We'd rather earn renewal than collect a termination fee.
- No referral kickbacks. When we recommend a third-party tool or vendor, we are not paid to do so. Recommendations are based on fit.
- No license-arbitrage markup. If we resell software (Microsoft 365, etc.) we pass through at cost.
If our rates don't fit, we'll tell you who does.
We're not a fit for every budget. If you're a 1-2 person practice that needs $50/month tier IT support, you should hire someone other than us — and we'll happily refer. The intake conversation is a free filter that protects your time as much as ours.