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Email error codes

What your bounce message means.

Gmail, Microsoft and Yahoo now reject mail that can't prove where it came from. Find the code from your bounce below: each page says what it means, what usually causes it, and how to fix it.

Gmail

  • 550 5.7.26 — “the sender is unauthenticated”
  • 550 5.7.26 — “not accepted due to domain's DMARC policy”
  • 550 5.7.26 — “SPF record with a hard fail policy (-all)”
  • 550 5.7.25 — “doesn't have a PTR record”
  • 550 5.7.27 — “Gmail requires bulk email senders to authenticate”
  • 550 5.7.40 — “doesn't have a DMARC record”

Outlook.com

  • 550 5.7.515 — “does not meet the required authentication level”

Microsoft 365

Yahoo and AOL

  • 554 5.7.9 — “Message not accepted for policy reasons”

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